Our commitment to delivering excellence every time starts with our experienced and highly-trained quality assurance staff. Our team continuously studies industry best practices, enrolls in seminars and classes in the latest QA and food safety standards, and makes sure our facilities and products exceed the standards set by government agencies and third party auditors. In addition, our QA team handles all QA inquiries. Email our quality assurance experts »

 

FULLY-AUDITIED AND CERTIFIED BY LEADING THIRD PARTY AUDITORS

Cheese Merchants of America is audited by government entities and we also employ an array of third party quality assurance and food safety auditors. We are:

• SQF Level 3 Certified

• Audited and certified by Silliker, Cook and Thurber

• U.S. Military audited and approved annually

• FDA Certified annually

• Illinois Department of Public Health Certified quarterly

 

In addition, a number of Fortune 500 food companies audit and approve our facilities annually with their own, independent auditors. We also add an additional layer of food defense with a secure truck drivers’ lounge. Certificates of Analysis (COAs) are available upon request.

 

Solid preparation delivers consistently superior service

Planning for any eventuality ensures that you received an uninterrupted supply of first-quality cheese, regardless of disasters or other unforeseen issues that may arise. Our Business Continuity Plan is thorough and tested and is designed to continue full customer service in the event of a disaster.

 

Our food safety preparation extends to our HACCP (Hazardous Analysis and Critical Control Points) Plan. HACCP is a science-based system used to ensure that food safety hazards are controlled to prevent unsafe food from reaching the consumer. The Plan utilizes current National Advisory Committee on Microbiological Criteria for Food (NACMCF) consistent with current FDA recommendations.